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Job Opportunity at Jumia, Logistics Associate

Location
Arusha Mjini Arusha
Description

Who we are
Jumia is the largest online retail store in Africa with over 100,000 unique visitors a day, buying everything from Fashion to Phones. Founded in 2012 in Nigeria, Jumia's mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience.
Jumia is part of Africa Internet Group, a leading global incubator of startups specialized in e-commerce. Africa Internet Group is Africa's leading internet firm, with already over 3,000 employees in over 20 African countries and huge successes such as Jumia.com, Kaymu.com, Hellofood.com, Lamudi.com, Carmudi.com and Jovago.com. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom and Rocket Internet.
Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Africa Internet Group steps in.

Job Description:
Logistics Associate

About the role
Jumia Tanzania is seeking a vibrant Logistics Associate who will ensure smooth inbounding, outbounding, scheduling and tracking of packages. The Logistics Team plays a critical role in the experience of both buyers and sellers, and champions enthusiasm, attention to detail and operational excellence.

Key responsibilities of the role
• Receive packages from sellers by checking product correctness, quality and packaging.
• Schedule packages for delivery by calling buyers and understanding locations.
• Receive returns from buyers or shipping partners by checking reason for return, correctness and quality.
• Ensure warehouses are clean, properly arranged and fully matched with systems.
• Regularly communicate with shipping partners to track packages.
• Support other Jumia teams in knowing where packages are at any time.
• Welcome buyers, sellers and shipping partners to remote drop-off or pick-up stations.
• Ensure financial closures are coordinated daily with the Finance Operations Team.
• Build synergy with other Jumia venture logistics teams to win economies of scale.
• Constantly log innovations or companies in the field of logistics, in Tanzania and globally.

Qualifications and skills
• Degree in Logistics, Procurement, Finance or Business Planning.
• At least 1 year of experience in handling shipping, freight, forwarding or general logistics in Tanzania.
• Confidence in working with people from various backgrounds.
• Fluent in written and spoken English and Swahili.
• Ability to work and learn independently in a fast-paced office environment.
• Experience working with international teams and online tracking systems preferred but not required.

Marketing and Sales Associate
As a Key Account manager, you will be responsible for managing high impact sellers on Jumia Market, maintaining long term relationship and maximizing their sales opportunities on the platform

Key responsibilities of the role
• Identify good potential new Key Account sellers and on-board them
• Train Key Accounts on ecommerce and how to use of Jumia Market platform
• Train Key Accounts on the Operation management & Customer service requirements
• Identify and target sales potential (opportunity, brand introduction, sourcing); focusing on securing sustainable repeat business
• Define and implement commercial strategy for key accounts (marketing investment, promotion campaign, etc.)
• Analyse and monitor your portfolio overall performance working on making them become independent operationally (unless they are willing to pay for Value added services)
• Depending on your category focus, drive the performance of your scope in terms of sales to eventually achieve portfolio targets (e.g., order growth, assortment growth, NMV, VtN)
• Benchmark and analyse competition
• Successful acquisition of large (branded) vendors on Jumia.
• Promotion of Jumia platform within the supply chain and vendor ecosystem.
• Analysis of data, industry trends and supply chain, to identify key products, categories and accounts to acquire.
• Manage large (branded) vendors day to day, to become successful on the Jumia Platform (incl. promotion activities).
• Ready to get involved and lead in other parts of the business (incl. Marketing and Sales activities).

Qualifications and skills
• 3+ year experience in Sales or Business Dev.
• Previous experience of Account Management and solutions-based selling
• Exceptional interpersonal skills, with ability to build long lasting relationships
• Knowledge of the category supply chain (e.g., Electronics: who is importing the products, who are the distributors, wholesalers, retailers etc.)
• Analytical ability and comfort with numbers
• Understanding of local customs and statuses
• Pro-active attitude, able to work both independently and within a team
• Demonstrable drive, energy and passion

How to apply
To join the journey, please send your resume with an appropriate subject line to:yahya.kajembe@jumia.com. Only shortlisted candidates will be contacted.