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Nafasi za Kazi - Social Media & Customer Service Intern

Jumia Group jobs in Tanzania 

Job Details

City:
Dar es Salaam
Job Location:
Tanzania
Contract Type:
Internship
Job category:
Marketing
Salary:
170,000 - 359,999 TZS

Company Details

Company industry:
Internet Services
No. of Employees:
51-100

Preferred Candidate

Career level:
Student / internship
Degree:
Bachelor's degree
Minimum years of experience:
less than 2 years

Professional Skills

Language Skills

English, Kiswahili

Job Description

Jumia Jobs Tanzania is currently recruiting an intern for a period of 3 months starting in July :

- Generating, editing, publishing and sharing daily content across all accounts that builds meaningful connections and that encourages community members to take action
- Executing the company’s social media strategy through platform determination, benchmarking, messaging and audience identification.
- Monitoring, moderating and responding to users with a view to building brand advocacy and customer warmth.
- Working closely with other units such as sales and content.
- Makes evident good technical understanding and can pick up new tools quickly.
- Maintains a working knowledge of principles of SEO including keyword research. Highly knowledgeable in the principles of “Search and Social”.
- Capturing and analysing campaign and social media metrics, making recommendations after deriving several insights.
- Managing the delivery of campaigns and projects to time and budget adhering to team and unit processes.
- Advocating for the company in social media spaces, engaging in dialogues and answering questions where appropriate.
- Supporting broader public relations for the company such as in: newspaper, radio, Medias, blog, and other relevant sources.

Position Requirements

- Bachelor’s degree in marketing, public relations or equivalent qualifications to relevant field
- At least ONE quality experience
- Highly motivated, analytical, creative and hard working
- Experience and knowledgeable in customer service
- VERY eager to learn new things
- PERFECT ENGLISH IS A MINIMUM + Must have a smartphone (not provided by the company)

About the Company

Jumia Group is Africa's leading internet group with already over 2,500 employees in more than 22 African countries and huge successes such as Jumia.com, Jumia House, JUmia Travel, Jumia Food and Jumia Jobs. It is led by top talented leaders offering a great mix of local and international talents and is backed by Orange, Axa, CDC, MTN and Rocket Internet.
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